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Vol. 3 No. 2 (2026) • Articles
Open Access

Sistem Pendukung Keputusan Multikriteria Berbasis NLP untuk Analisis dan Prioritisasi Aspirasi Masyarakat

Trinugi Wira Harjanti
Sekolah Tinggi Teknologi Informasi NIIT image/svg+xml
Jefri Rahmadian
Sekolah Tinggi Teknologi Informasi NIIT image/svg+xml
Sartika Ekadyasa
Politeknik Negeri Media Kreatif image/svg+xml
Irwan Faizal
Politeknik Penerbangan Indonesia Curug image/svg+xml
Karno Diantoro
STMIK Mercusuar
Published: September 28, 2026 Pages: 153-161
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Abstract

The growth of public aspirations conveyed through digital media generates large and diverse textual data, requiring methods capable of processing and determining priorities objectively. This study develops a Multicriteria Decision Support model based on Natural Language Processing (NLP) to analyze and prioritize public aspirations. The research stages include aspiration data collection, text preprocessing, feature extraction, topic or category classification, and criterion weighting using the Multi-Criteria Decision Making (MCDM) method. Subsequently, the results of NLP analysis are integrated with a ranking mechanism to determine the priority level of aspirations based on urgency, impact, number of supporters, and issue relevance. The model is evaluated using classification metrics and consistency analysis of ranking results. The findings are expected to support decision-making that is faster, more objective, transparent, and data-driven.

Keywords:
Natural Language Processing (NLP) Multicriteria Decision Support Multi-Criteria Decision Making (MCDM) Public Aspirations Prioritization Text Mining Decision Support System
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Author Biographies
Trinugi Wira Harjanti Sekolah Tinggi Teknologi Informasi NIIT

Program Studi Teknik Informatika, Sekolah Tinggi Teknologi Informasi NIIT, Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia.

Jefri Rahmadian Sekolah Tinggi Teknologi Informasi NIIT

Program Studi Teknik Informatika, Sekolah Tinggi Teknologi Informasi NIIT, Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia.

Sartika Ekadyasa Politeknik Negeri Media Kreatif

Program Studi Periklanan, Fakultas Komunikasi, Politeknik Negeri Media Kreatif Jakarta, Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia.

Irwan Faizal Politeknik Penerbangan Indonesia Curug

Program Studi Operasi Bandar Udara, Politeknik Penerbangan Indonesia Curug, Kabupaten Tangerang, Provinsi Banten, Indonesia.

Karno Diantoro STMIK Mercusuar

Program Studi Teknik Informatika, STMIK Mercusuar, Kota Bekasi, Provinsi Jawa Barat, Indonesia.

How to Cite
Harjanti, T. W., Rahmadian, J., Ekadyasa, S., Faizal, I., & Diantoro, K. (2026). Sistem Pendukung Keputusan Multikriteria Berbasis NLP untuk Analisis dan Prioritisasi Aspirasi Masyarakat. Jurnal Ilmu Komputer Dan Teknologi Informasi, 3(2), 153-161. https://doi.org/10.63447/jikti.v3i2.2056
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This work is licensed under a Copyright (c) 2026 Trinugi Wira Harjanti, Jefri Rahmadian, Sartika Ekadyasa, Irwan Faizal, Karno Diantoro .

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