Abstract: Digital transformation plays a crucial role in enhancing organizational efficiency and competitiveness. This study aims to identify the capabilities required by organizations to optimize the digital transformation process and develop a practical framework based on dynamic capability mechanisms. Data collected from 150 respondents involved in...

Abstract: Small and Medium Enterprises (SMEs) play a crucial role in Indonesia’s economy, but many face challenges in managing operations efficiently. One of the main issues is the lack of well-documented procedures. This study aims to identify the factors that hinder the implementation of procedure manuals in SMEs and provide recommendations for...