Strategi Persiapan Akreditasi Lembaga Pelatihan Kesehatan: Analisis Mixed-Methods pada DCG Indonesia
Main Article Content
Abstract
Article Summary
Health training institution accreditation in Indonesia by the Directorate of Health Worker Quality Improvement faces substantial challenges, with over 58% of training institutions lacking accredited status in 2024. DCG Indonesia exemplifies institutions experiencing participant decline due to non-accredited status. The study aims to describe the accreditation preparation process implemented by DCG Indonesia and evaluate the effectiveness of community service activities through accreditation preparation webinars. The research employs a sequential exploratory mixed-methods approach across two phases. The first phase collects qualitative data through in-depth interviews and observations involving five participants directly engaged in the accreditation process, while the second phase utilizes quantitative data from surveys administered to 30 respondents. Research findings demonstrate that DCG Indonesia executed accreditation preparation through document analysis, accreditation team formation, and digital technology implementation. The webinar conducted as post-accreditation community service activities successfully enhanced participant understanding by 75.59% with satisfaction levels reaching 92.7%. The study concludes that systematic accreditation preparation strategies and digital technology adoption can facilitate health training institution accreditation processes. Webinar activities proved effective in improving participant understanding and satisfaction while providing guidance for other non-accredited institutions in accreditation preparation.
Downloads
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC-BY 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
References
Alienda, D. A., & Mulyani, K. (2025). Analisis waste pada proses boarding pasien di instalasi gawat darurat berbasis lean healthcare management: Studi kualitatif di rumah sakit Primaya Karawang. Journal of Innovation Research and Knowledge (JIRK), 4(8).
Aliyyah, R. R., Ramadhan, S. N. P., Nurrosma, I., Subasman, I., & Oktaviany, V. (2021). Training on writing scientific articles based on community service. JCES (Journal of Character Education Society), 4(2), 285–297.
Allen, P., Fifolt, M., Crenshaw, A. N., Erwin, P. C., Lang, B., Thomas, A. B., Kuehnert, P., & Brownson, R. C. (2024). Reaccreditation and pathways recognition experiences of small local and tribal health departments. Journal of Public Health Management and Practice. https://doi.org/10.1097/PHH.0000000000002084
Alomari, A., Hashim, R., Walia, T., & Shetty, R. (2024). Enhancing elementary school teachers' knowledge in managing traumatic dental injuries: The effectiveness of educational sessions. Dental Traumatology, 40(4), 410–417. https://doi.org/10.1111/edt.12938
Alsaedi, A., Sukeri, S., Yaccob, N. M., & Almazroea, A. (2023). Impact of the accreditation program of the Saudi Central Board for Accreditation of Healthcare Institutions on the safety dimension of the institute of medicine quality. Journal of Multidisciplinary Healthcare, 16, 1179–1190. https://doi.org/10.2147/JMDH.S410925
Basthomi, Y. Al, Sunandar, A., & Timan, A. (2024). Pengelolaan persiapan akreditasi sekolah di Madrasah Aliyah. Jurnal Visi Ilmu Pendidikan, 16(2), 393. https://doi.org/10.26418/jvip.v16i2.73277
Cook, S. R., & Dewaele, J.-M. (2022). 'The English language enables me to visit my pain': Exploring experiences of using a later-learned language in the healing journey of survivors of sexuality persecution. International Journal of Bilingualism, 26(2), 125–139. https://doi.org/10.1177/13670069211033032
Cunningham, S., Lowe, R., Footer, C., Mon Oo, H. W., Omoding, H., Kovalchuk, O., Zehra, N., & Bachani, A. M. (2024). Assessing global access to continuing professional development for rehabilitation professionals: A mixed methods study of current practices and perceived needs. BMJ Open, 14(11), e089079. https://doi.org/10.1136/bmjopen-2024-089079
Direktorat Jenderal Tenaga Kesehatan. (2024). Pedoman dan instrumen akreditasi lembaga penyelenggara pelatihan dan peningkatan kompetensi bidang kesehatan. Kementerian Kesehatan.
Duane, B., Lyne, A., Mcmahon, C. J., Saget, S., Redington, A. N., Tretter, J. T., Windram, J. D., & Faulkner, T. (2021). Webinars reduce the environmental footprint of pediatric cardiology conferences. Cardiology in the Young, 31(10), 1625–1632. https://doi.org/10.1017/s1047951121000718
Froehlich, L., Stingl, M., Scheibenbogen, C., Kedor, C., Hattesohl, D. B. R., Behrends, U., Haas, J.-P., & Niedrich, J. (2023). Evaluation of a webinar to increase health professionals' knowledge about myalgic encephalomyelitis/chronic fatigue syndrome (ME/CFS). Healthcare, 11(15), 2186. https://doi.org/10.3390/healthcare11152186
Gandomkar, R., Changiz, T., Omid, A., Alizadeh, M., Khazaei, M., Heidarzadah, A., Rouzrokh, P., Amini, M., Honarpisheh, H., Laripour, R., Abedi, F., Sabet, B., & Mirzazadeh, A. (2023). Developing and validating a national set of standards for undergraduate medical education using the WFME framework: The experience of an accreditation system in Iran. BMC Medical Education, 23(1), 379. https://doi.org/10.1186/s12909-023-04343-9
Ghofur, M. A., A., S., A., A., P., N. P., & P., J. (2024). Manajemen strategi akreditasi program studi di perguruan tinggi militer. Jurnal TNI Angkatan Udara, 3(1). https://doi.org/10.62828/jpb.v3i1.90
Gupta, S. K., & Sengupta, N. (2021). Webinar as the future educational tool in higher education of India: A survey-based study. Technology, Knowledge and Learning, 26(4), 1111–1130. https://doi.org/10.1007/s10758-021-09493-7
Hasis, P. K., & Raksa, A. (2022). Manajemen strategi lembaga PAUD menuju akreditasi di kota Palopo. As-Sibyan: Jurnal Pendidikan Anak Usia Dini, 7(2), 235–244. https://doi.org/10.32678/assibyan.v7i2.9830
Hezbiyan, Z., Aziz, A. R., Kadhim, A. J., Javadzadeh, A., Parizad, A., Sedigheh Gil Chalan, P., Norouzadeh, R., Mehran, N., Babaii, A., Abbasinia, M., & Aghaie, B. (2025). Explaining the barriers and facilitators of the accreditation process in maternity departments. BMC Nursing, 24(1), 180. https://doi.org/10.1186/s12912-025-02825-3
Humble, N., & Mozelius, P. (2022). Content analysis or thematic analysis. European Conference on Research Methodology for Business and Management Studies, 21(1), 76–81. https://doi.org/10.34190/ecrm.21.1.316
Jamil, N., Qomariyah, S., & Fajarwati, D. (2025). Peran akreditasi sekolah dalam meningkatkan promosi sekolah di MI Ciawitali 01. Dewantara: Jurnal Pendidikan Sosial Humaniora, 4(1), 110–123. https://doi.org/10.30640/dewantara.v4i1.3820
Jannah, R., & Khairunnisa, K. (2025). Evaluasi kesiapan madrasah ibtidaiyah di Banjarmasin Timur terhadap akreditasi nasional. DIMAR: Jurnal Pendidikan Islam, 6(2), 156–182. https://doi.org/10.58577/dimar.v6i2.334
Johns, A. J., Yoon, P. S., Sabo, A. J., Huynh, T. T., Farmer, D. L., Navarro, S. M., & Farkas, L. M. (2023). Experience of a single academic institution with the National Accreditation Program for Rectal Cancer and the resulting improvement in care. Colorectal Disease, 25(11), 2155–2159. https://doi.org/10.1111/codi.16766
Kabrah, S. M., Abuzerr, S., Flemban, A., Jambi, L., Kabrah, A., Alghamdi, S., Alghamdi, S. M., Alshareef, A. A., Melibary, S. M., Al-Ghamdi, D. H., Filfilan, N. O., Ralsan, T. S., & Alzhrani, A. A. (2024). Perceptions, attitudes, and barriers towards the use of Central Board for Accreditation of Healthcare Institutions (CBAHI) standards among Saudi healthcare providers. Healthcare, 12(2), 183. https://doi.org/10.3390/healthcare12020183
Khan, T. S. A. R., Changiz, T., Mirzazadeh, A., van Zanten, M., & Yamani, N. (2025). The experience of 10 years of institutional and program accreditation in Iran with an emphasis on the strengths and implementation challenges: A qualitative study. BMC Medical Education, 25(1), 218. https://doi.org/10.1186/s12909-025-06738-2
Komara, E., Syaodih, E., & Andriani, R. (2022). Metode penelitian kualitatif dan kuantitatif. Refika Aditama.
Lim, W. M. (2024). What is qualitative research? An overview and guidelines. Australasian Marketing Journal. https://doi.org/10.1177/14413582241264619
Maity, R., Sudhakar, K., Abdul Razak, A., Karthick, A., & Barbulescu, D. (2023). Agrivoltaic: A strategic assessment using SWOT and TOWS matrix. Energies, 16(8), 3313. https://doi.org/10.3390/en16083313
Mary, E. (2024). Pelatihan pelaksanaan audit mutu internal untuk persiapan proses akreditasi di STKIP Kristen Wamena. Khaliya Onomiyea: Jurnal Abdimas Nusantara, 2(1), 34–41. https://doi.org/10.61471/ko-jan.v2i1.32
Nair, T. S., Memon, P., Tripathi, S., Srivastava, A., Sunny Kujur, M., Singh, D., Bhamare, P., Yadav, V., Kumar Srivastava, V., Prasad Pallipamula, S., Usmanova, G., & Kumar, S. (2023). Implementing a quality improvement initiative for private healthcare facilities to achieve accreditation: Experience from India. BMC Health Services Research, 23(1), 802. https://doi.org/10.1186/s12913-023-09619-w
Nuhayati, H., Rusdiyani, I., & Fadlullah, F. (2023). Implementasi akreditasi online lembaga PAUD dalam penjaminan mutu lembaga PAUD di Kabupaten Serang. JTPPm (Jurnal Teknologi Pendidikan dan Pembelajaran): Edutech and Intructional Research Journal, 9(2). https://doi.org/10.62870/jtppm.v9i2.17891
Pane, I., Hadju, V. A., Maghfuroh, L., Akbar, H., Simamora, R. S., Lestari, Z. W., Galih, A. P., Wijayanto, P. W., Waluyo, Uslan, & Aulia, U. (2021). Desain penelitian mixed method (N. Saputra, Ed.). Yayasan Penerbit Muhammad Zaini.
Radhiyah, & Prasetyo, M. A. M. (2024). School accreditation strategy: Academic policy and integrative supervision model. Jurnal Ilmiah Pendidikan Profesi Guru, 7(3), 564–576. https://doi.org/10.23887/jippg.v7i3.83649
Rahmani, T. F., & Hidayat, D. (2024). Strategi marketing public relations dalam melakukan rebranding Lembaga Amil Zakat Persatuan Islam. Professional: Jurnal Komunikasi dan Administrasi Publik, 11(1). https://doi.org/10.37676/professional.v11i1.6047
Rinidji, A. P., & Hidayat, D. (2024). Perubahan perilaku masyarakat dalam menghadapi transformasi digital dalam penyiaran televisi (Studi kebiasaan baru masyarakat di desa Cingcin dalam menyikapi digitalisasi penyiaran televisi). Professional: Jurnal Komunikasi dan Administrasi Publik, 11(1). https://doi.org/10.37676/professional.v11i1.6241
Ritawaty, N., Firdaus, Y. C., Amal, M. I., Lestari, D. I., Hidayati, I., & Mujahidin, S. (2025). Pengaruh pengembangan karir dan penilaian kompetensi terhadap kinerja pejabat pengawas dan administrator di Tanah Grogot. Jurnal Analisis dan Manajemen Strategis, 6(1), 34–43.
Rizki, N. J., Qomariyah, S., & Neneng, N. (2024). Peran akreditasi sekolah dalam meningkatkan mutu pendidikan di SDIT Adzkia 1 Sukabumi. Khirani: Jurnal Pendidikan Anak Usia Dini, 2(3), 137–152. https://doi.org/10.47861/khirani.v2i3.1277
Sakdiyah, H., Palupi, P. R., & Saputri, I. (2024). Efektivitas akreditasi sekolah sebagai upaya meningkatkan mutu pendidikan. Jurnal Pendidikan dan Kewarganegara Indonesia, 1(4), 29–44. https://doi.org/10.61132/jupenkei.v1i4.73
Samarasekera, D. D., Lee, S. S., Yeo, S. P., Chen, J., Findyartini, A., Greviana, N., Wiweko, B., Nadarajah, V. D., Thuraisingham, C., Yang, J.-H., & Sherman, L. (2024). The state of continuing professional development in East and Southeast Asia among the medical practitioners. The Asia Pacific Scholar, 9(3), 1–14. https://doi.org/10.29060/TAPS.2024-9-3/OA3045
Sambo, S. W., & Amelia, I. M. (2024). Analisis pengaruh sistem akreditasi terhadap peningkatan kualitas pelayanan. AL-MIKRAJ Jurnal Studi Islam dan Humaniora, 5(01), 581–591. https://doi.org/10.37680/almikraj.v5i01.6122
Saputri, D. E., Iswan, & Nomi, A. S. (2025). Meningkatkan kualitas pendidikan kesehatan melalui akreditasi Poltekkes. Reslaj: Religion Education Social Laa Roiba Journal, 7, 23–32. https://doi.org/10.47467/reslaj.v7i1.4188
Setyadi, A., Pawirosumarto, S., & Ariana, S. (2023). Manajemen strategi: Seni dalam menghadapi persaingan bisnis dan manajemen era digital. Mitra Wacana Media.
Sneddon, J., Drummond, F., Guise, T., Gilchrist, M., & Jenkins, D. R. (2023). Accreditation of antimicrobial stewardship programmes: Addressing a global need to tackle antimicrobial resistance. JAC-Antimicrobial Resistance, 6(1). https://doi.org/10.1093/jacamr/dlae007
Soesilo, D., Rohendi, A., Hidayat, D., & Syaodih, E. (2024). Efektivitas pemasaran digital, citra merek, variabel intervening kepercayaan pasien pada RSGMP Nala Husada Surabaya. Journal of Innovation Research and Knowledge (JIRK), 4(6).
Taniskidou, A.-M., Voultsos, P., Tarlatzis, V., & Timotheadou, E. (2024). Perceptions and experiences of fertility preservation in female patients with cancer in Greece. BMC Women's Health, 24(1), 108. https://doi.org/10.1186/s12905-024-02955-x
Timonen, P., & Ruokamo, H. (2021). Designing a preliminary model of coaching pedagogy for synchronous collaborative online learning. Journal of Pacific Rim Psychology, 15, 183449092199143. https://doi.org/10.1177/1834490921991430
Touré, C. O., Bijou, S., Joiner, M., Brown, A., Tessougué, J., Maiga, H., Dicko, F., & Keïta, A. K. (2021). Accreditation of private midwifery and nursing schools in Mali: A local sustainable solution to increasing the supply of qualified health workers. Human Resources for Health, 19(1). https://doi.org/10.1186/s12960-021-00654-4
Vandecasteele, R., Robijn, L., Willems, S., De Maesschalck, S., & Stevens, P. A. J. (2024). Barriers and facilitators to culturally sensitive care in general practice: A reflexive thematic analysis. BMC Primary Care, 25(1), 381. https://doi.org/10.1186/s12875-024-02630-y
Yaniawati, P., & Indrawan, R. (2024). Metodologi penelitian: Konsep, teknik dan aplikasi. PT Refika Aditama.
Yanti, K. J., Hidayat, D., & Widjaja, Y. R. (2025). Tingkat efisiensi penggunaan sistem rekam medis elektronik di RSUP dr. Kariadi Semarang. Journal of Social and Economics Research, 6(2), 682–703. https://doi.org/10.54783/jser.v6i2.670.