Pengaruh Sumber Daya Teknologi Informasi dan Keselarasan Strategis terhadap Kinerja Organisasi: Peran Moderasi Ketidakpastian Lingkungan pada Transformasi Digital
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May 6, 2026
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Digital transformation encourages organizations to leverage information technology strategically to improve performance and operational efficiency. This study examines the impact of IT resources and strategic alignment on organizational performance, including the moderating role of environmental uncertainty. Data were collected from 90 respondents, comprising 45 IT managers and 45 executive managers from public and private sector organizations, using a 74-item questionnaire and analyzed with WarpPLS6. Results indicate that IT management and strategic alignment positively influence performance, while IT investment without effective management does not yield significant effects. Environmental uncertainty strengthens the influence of IT management and strategic alignment on performance, particularly when organizations adapt their strategies to external changes. The interaction between IT investment and management also improves performance, but its effect diminishes under high uncertainty if adaptive strategies are insufficient. These findings highlight the importance of integrating IT governance, business strategy, and adaptive responses to change in achieving superior outcomes. Balanced strategies encompassing technology investment, management, and alignment enable organizations to enhance productivity, innovation, and competitiveness sustainably.
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Rachmiani, Oktadinna, N. K., & Fauzan, T. R. (2026). Pengaruh Sumber Daya Teknologi Informasi dan Keselarasan Strategis terhadap Kinerja Organisasi: Peran Moderasi Ketidakpastian Lingkungan pada Transformasi Digital. Jurnal Manajemen Dan Teknologi, 3(1), 31-38. https://doi.org/10.63447/jmt.v3i1.1859
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References
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Zhang, X., Xu, Y. Y., & Ma, L. (2023). Information technology investment and digital transformation: the roles of digital transformation strategy and top management. Business Process Management Journal, 29(2), 528–549. https://doi.org/10.1108/BPMJ-06-2022-0254
Autio, E., S. Nambisan, L. D. Thomas, and M. Wright. 2018. “Digital Affordances, Spatial Affordances, and the Genesis of Entrepreneurial Ecosystems.” Strategic Entrepreneurship Journal 12 (1): 72–95. https://doi.org/10.1002/sej.1266
Cenamor, J., V. Parida, and J. Wincent. 2019. “How Entrepreneurial SMEs Compete through Digital Platforms: The Roles of Digital Platform Capability, Network Capability and Ambidexterity.” Journal of Business Research 100: 196–206. https://doi.org/10.1016/j.jbusres.2019.03.035
Chen, C. H. S., Liu, G., Roushan, G., & Nguyen, B. (2024). Exploring information technology capabilities from multiple aspects of the resource-based theory. Information Systems Frontiers. https://doi.org/10.1007/s10796-024-10490-1
Fachrunnisa, O., A. Adhiatma, N. Lukman, and M. N. Ab Majid. 2020. “Towards SMEs’ Digital Transformation: The Role of Agile Leadership and Strategic Flexibility.” Journal of Small Business Strategy 30 (3): 65–85.
Gkrimpizi, T., Peristeras, V., & Magnisalis, I. (2024). Defining the meaning and scope of digital transformation in higher education institutions. Administrative Sciences, 14(3). https://doi.org/10.3390/admsci14030048
Hadi, A. H., Abdulhameed, G. R., Malik, Y. S., & Flayyih, H. H. (2023). The influence of information technology (IT) on firm profitability and stock returns. Eastern-European Journal of Enterprise Technologies, 4(13(124)), 87–93. https://doi.org/10.15587/1729-4061.2023.286212
Havidotinnisa, S., & Rofaida, R. (2025). Dari Pengetahuan Ke Pembelajaran: Peran Moderasi Transformasi Digital Dalam Proses Pembelajaran Organisasi Pemerintah. Currency (Jurnal Ekonomi Dan Perbankan Syariah), 4(1), 561–576. https://doi.org/10.32806/currency.v4i1.946
Herlissha, N., Fitari, T., Oktariani, D., & Noviyanti, I. (2024). Transformasi digital dalam praktik manajemen sumber daya manusia pada perusaahaan. Cakrawala: Jurnal Ekonomi, Manajemen Dan Bisnis, 1(4), 2394–2399. https://jurnalamanah.com/index.php/cakrawala/index
Jihan Fatin, F. L. (2025). The Influence of Digital Leaders on the Implementation of Management Information Systems in Traditional Organizations. (2026). TeIKa, 15(2), 49-62. https://doi.org/10.36342/e5cwd388
Lin, J., & Mao, M. (2024). How does digital transformation affect sustainable innovation performance? The pivotal roles of digital technology‐business alignment and environmental uncertainty. Sustainable Development, 32(4), 3163-3181. https://doi.org/10.1002/sd.2830
Lin, Q. (2025). Digital leadership: a systematic literature review and future research agenda. European Journal of Innovation Management, 28(6), 2469-2488. https://doi.org/10.1108/EJIM-07-2023-0522
Maitri, W. S., Dinda, I. G. A. A. I., & Jelantik, L. (2025). Penilaian Kuantitatif Dampak Teknologi Informasi dalam Meningkatkan Efektivitas Manajemen Risiko: Peran Moderasi Dukungan SDM: Quantitative Assessment of the Impact of Information Technology in Improving Risk Management Effectiveness: The Moderating Role of HR Support. Economic and Education Journal (Ecoducation), 7(3), 1119-1131. https://doi.org/10.33503/ecoducation.v7i3.2451
Pashutan, M., Abdolvand, N., & Harandi, S. R. (2022). The impact of IT resources and strategic alignment on organizational performance: The moderating role of environmental uncertainty. Digital Business, 2(2), 100026. https://doi.org/10.1016/j.digbus.2022.100026
Sabherwal, R., Sabherwal, S., Havakhor, T., & Steelman, Z. (2019). How does strategic alignment affect firm performance? The roles of information technology investment and environmental uncertainty1. MIS quarterly, 43(2), 453-474. https://doi.org/10.25300/MISQ/2019/13626
Satar, M. S., Alshibani, S. M., & Alarifi, G. (2025). Effects of firm-level entrepreneurship orientation on digital transformation in SMEs: the moderating role of strategic agility. Entrepreneurship Research Journal, 15(1), 91-124. https://doi.org/10.1515/erj-2023-0267
Suwito, M., Nasution, A. H., & Taufik, T. A. (2024). Pengaruh Transformasi Digital Terhadap Kinerja Perusahaan Dengan Moderasi Ketidakpastian Lingkungan (Doctoral dissertation, Institut Teknologi Sepuluh Nopember).
Tigre, F. B., Henriques, P. L., & Curado, C. (2025). The digital leadership emerging construct: a multi-method approach. Management Review Quarterly, 75(1), 789-836. doi:
Wang, H., Feng, J., Zhang, H., & Li, X. (2020). The effect of digital transformation strategy on performance: The moderating role of cognitive conflict. International Journal of Conflict Management, 31(3), 441-462. https://doi.org/10.1108/IJCMA-09-2019-0166
Xue, Y., & Zhang, X. (2024). Digital transformation and corporate capital structure: Evidence from China. Pacific Basin Finance Journal, 84. https://doi.org/10.1016/j.pacfin.2024.102299
Yayla, A. A., & Hu, Q. (2012). The impact of IT-business strategic alignment on firm performance in a developing country setting: exploring moderating roles of environmental uncertainty and strategic orientation. European Journal of Information Systems, 21(4), 373-387.
Zhang, X., Xu, Y. Y., & Ma, L. (2023). Information technology investment and digital transformation: the roles of digital transformation strategy and top management. Business Process Management Journal, 29(2), 528–549. https://doi.org/10.1108/BPMJ-06-2022-0254