Analisis Sentimen Masyarakat terhadap Instruksi Gubernur Jakarta tentang ASN Wajib Gunakan Transportasi Umum Menggunakan Algoritma Support Vector Machine

Nur Oktavian; Untung Surapati; Kiki Setiawan

doi:10.63447/jimik.v6i3.1614

Vol. 6 No. 3 (2025) • Articles

Open Access

Analisis Sentimen Masyarakat terhadap Instruksi Gubernur Jakarta tentang ASN Wajib Gunakan Transportasi Umum Menggunakan Algoritma Support Vector Machine

Nur Oktavian

Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika

Untung Surapati

Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika

Kiki Setiawan

Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika

DOI: https://doi.org/10.63447/jimik.v6i3.1614

Published: September 10, 2025 Pages: 1796-1805

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Abstract

Social media has become the primary means for people to express their opinions on public policies. One policy that has generated mixed reactions is DKI Jakarta Governor Instruction Number 6 of 2025, which requires civil servants (ASN) to use public transportation every Wednesday. This study aims to analyze public sentiment towards this policy using the Support Vector Machine (SVM) algorithm. Data was collected from social media X using purposive sampling technique using related keywords during the period May-July 2025. Then processed through the stages of cleansing, tokenizing, stopword removal, stemming, and transformation into numerical form using TF-IDF. Of the 800 tweets collected, 600 positive opinions and 200 negative opinions were obtained. Then, the data was classified using the Support Vector Machine algorithm. Thus, the research that has been conducted obtained an accuracy of 76.00%, and an AUC of 0.725. These findings are expected to not only provide accurate sentiment classification, but also provide practical input for the government to evaluate the effectiveness of policies, improve socialization strategies, and measure the level of public acceptance of ASN transportation policies.

Keywords:

Sentiment Analysis DKI Jakarta Governor's Instruction Support Vector Machine Algorithm

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Author Biographies

Nur Oktavian Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika

Program Studi Teknik Informatika, Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta, Indonesia.

Untung Surapati Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika

Program Studi Teknik Informatika, Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta, Indonesia.

Kiki Setiawan Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika

Program Studi Teknik Informatika, Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta, Indonesia.

How to Cite

Oktavian, N., Surapati, U., & Setiawan, K. (2025). Analisis Sentimen Masyarakat terhadap Instruksi Gubernur Jakarta tentang ASN Wajib Gunakan Transportasi Umum Menggunakan Algoritma Support Vector Machine. Jurnal Indonesia : Manajemen Informatika Dan Komunikasi, 6(3), 1796-1805. https://doi.org/10.63447/jimik.v6i3.1614

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